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Available In Store
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
AC OFFSET KILLER - A PRIMALUNA EXCLUSIVE
PrimaLuna’s engineers have designed the AC Offset Killer to lower transformer noise to a place no other manufacturer dreams of going, regardless of how bad your electricity is. The result? Sense of space. Texture. The resonance of an acoustic guitar or violin string that seems to trail on forever. The AC Offset Killer will amaze you.
TAKMAN RESISTORS
If you bought a lesser amplifier, you would pay hundreds to make this upgrade. Easy to identify through their pink color, these premium resistors from Japan are popular with those who rebuild and upgrade their gear. "Modders" love TAKMAN for their low noise, linearity, and musicality.
DUAL TOROIDAL POWER TRANSFORMERS
All PrimaLuna products use massive, potted toroidal transformers. PrimaLuna transformers are enclosed in a metal housing and then potted in a non-microphonic resin to further reduce noise and to protect the windings from moisture and deterioration forever. They are massive, resulting in a preamp weighing a substantial 53 pounds.
TUBE RECTIFIED
Finding a preamp using one rectifier tube is sweet. PrimaLuna goes even further using two 5AR4 rectifier tubes in a dual-mono design to present your music with a three-dimensionality that will give you goosebumps.
JAPANESE ALPS BLUE VELVET POTENTIOMETER
PrimaLuna prefers analogue. And they use the Gold Standard in motorized potentiometers: The iconic Alps Blue Velvet. Why? Because they track perfectly, stay quiet, and don’t sound like chips!
SUPERQUIET LINE INPUTS
When an input is selected, that relay closes giving you the best connection possible. All the other relays are left open, so noise and signals from other sources can’t leak in. The signal path is now almost non-existent, so there are no wires to pick up noise.
POINT TO POINT WIRING
PrimaLuna employs Point to Point Wiring on all products. The entire signal path, including resistors and capacitors, is painstakingly hand wired with heavy-gauge cable by craftsman.
DUAL-MONO DESIGN
All PrimaLuna preamps are dual-mono for the ultimate in stereo imaging and a sense of space that goes on forever.
DIALOGUE FRONT-END CIRCUITRY
The DiaLogue Premium uses three 12AU7 tubes per channel. The result is even lower distortion and increased bandwidth over ProLogue.
SMARTGAIN DESIGN
PrimaLuna preamps use SmartGain. With a gain specification of only 10dB, you will find your PrimaLuna preamp is as quiet as a church mouse.
PERFECTMATCH
Another exclusive PrimaLuna feature is PerfectMatch, a circuit designed to present a perfect 100K ohm impedance to your source components.
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