How can I place an order?
You can place an order via any of the following methods:
- Order on-line at www.audiolab.com. We're pleased to offer fast and secure on-line ordering. Simply search for your product, or LiveChat with us for help to choose the correct item(s) and click add to cart. Create an Audiolab Account when checking out to earn reward points and make future purchases smoother, or checkout as a guest.
- Email sales@audiolab.com
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Call us toll free 800-513-8555 (refer to our store hours)
How do I place a special order?
Special order items can be placed directly through our website or by calling our sales team at 800-513-8555.
What to Expect After Ordering:
Confirmation (Within 48 hours): We’ll send you an update as soon as the manufacturer confirms your order.
Estimated Delivery:
2 to 4 weeks from the order date, although it may be much shorter. Check the item page for an ETA.
Need help before ordering? Give us a call at 800-513-8555 and we'll walk you through it.
Where is Audiolab & Vinyl Lab Located and what are your hours?
Audiolab Stereo & Home Theater Summer Hours:
925 Lincoln Highway Morrisville, PA 19067
Monday: 10 AM - 5 PM
Monday 9/7/26 (Labor Day): CLOSED
Tuesday: 10 AM - 8 PM
Wednesday: 10 AM - 5 PM
Thursday: 10 AM - 8 PM
Friday: 10 AM - 5 PM
Saturday: 11 AM - 5 PM
Sunday: 12 PM - 5 PM
Vinyl Lab Record Store - Summer Hours:
925 Lincoln Highway 2nd Floor around back (Stairs Required)
Morrisville, PA 19067
Monday: 11:00 AM - 5:00 PM
Monday 9/7/26 (Labor Day): CLOSED
Tuesday: 11:00 AM - 7:00 PM
Wednesday: 11:00 AM - 7:00 PM
Thursday: 11:00 AM - 7:00 PM
Friday: 11:00 AM - 7:00 PM
Saturday: 11:00 AM - 7:00 PM
Sunday: 12:00 PM - 5:00 PM
Can I request an in-store demo for specific gear?
At Audiolab "You're The Boss" call or LiveChat with one of our sales staff and set-up an appointment to come in and hear exactly what you want.
How much does shipping cost?
Everything Audiolab sells ships for free. There is no minimum order amount, even costly to ship furniture ships for free.
How do I know if something is in stock?
All item pages have availability listed with a detailed description. If an item is struck through we do not have the item or the item variation and no eta.
Do you take trade-ins?
Absolutely! Audiolab has been taking trade-ins for 25 years and we think we have it down to a science. You don't typically keep an old house, or car when you buy a new one. We feel the same way about great audio gear, trade-in with Audiolab to maximize the value.
Product availability
Our "In-Stock" availability reflects our total network inventory, which includes items located at our regional distribution centers and partner manufacturing facilities.
Depending on current stock location, your order will be processed in one of three ways:
- Direct shipment to you from our PA warehouse.
- Drop-Shipment where we will ship the item to ship straight from the distributor or manufacturer to your door to save time.
- Warehouse Transfer, where we will transfer the inventory to our central facility for standard processing before sending it out to you.
Next Steps; Delivery Estimates
Lead Time: Please allow 1 to 3 business days for processing, transfer, and dispatch.
Tracking: We will email you a tracking number as soon as your order leaves the building.
We appreciate your business! If you need to make adjustments to your order or have any questions, feel free to reply directly to this message.
Call us at 800-513-8555 for the latest availability.
Final Sale Items:
Please Note, All Orders For Furniture, Phono Cartridges and Televisions are Non-Cancelable and Not Returnable.
All Salamander cabinets will be left curbside, if you’d like some other arrangement, please contact us.
Audiolab is not responsible for typographical or pricing errors.
