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Available In Store
You may return most items within 60 days of delivery. Returns made within 30 days qualify for a full refund, while returns from 31 to 60 days are eligible for store credit or an exchange. If the return is due to our error (incorrect or defective item), we’ll cover the return shipping costs.
Refunds are typically processed within one week of receiving your return.
To start a return, log in to your account, go to Complete Orders, and click Return Item(s). We’ll notify you by email once your refund is processed.
For full details, please review our return policy!
DUAL TOROIDAL POWER TRANSFORMERS
All PrimaLuna products use massive, potted toroidal transformers. PrimaLuna transformers are enclosed in a metal housing and then potted in a non-microphonic resin to further reduce noise and to protect the windings from moisture and deterioration forever. They are massive, resulting in a preamp weighing a substantial 53 pounds.
TUBE RECTIFIED
Finding a preamp using one rectifier tube is sweet. PrimaLuna goes even further using two 5AR4 rectifier tubes in a dual-mono design to present your music with a three-dimensionality that will give you goosebumps.
JAPANESE ALPS BLUE VELVET POTENTIOMETER
PrimaLuna prefers analogue. And they use the Gold Standard in motorized potentiometers: The iconic Alps Blue Velvet. Why? Because they track perfectly, stay quiet, and don’t sound like chips!
SUPERQUIET LINE INPUTS
When an input is selected, that relay closes giving you the best connection possible. All the other relays are left open, so noise and signals from other sources can’t leak in. The signal path is now almost non-existent, so there are no wires to pick up noise.
POINT TO POINT WIRING
PrimaLuna employs Point to Point Wiring on all products. The entire signal path, including resistors and capacitors, is painstakingly hand wired with heavy-gauge cable by craftsman.
DUAL-MONO DESIGN
All PrimaLuna preamps are dual-mono for the ultimate in stereo imaging and a sense of space that goes on forever.
SMARTGAIN DESIGN
PrimaLuna preamps use SmartGain. With a gain specification of only 10dB, you will find your PrimaLuna preamp is as quiet as a church mouse.
PERFECTMATCH
Another exclusive PrimaLuna feature is PerfectMatch, a circuit designed to present a perfect 100K ohm impedance to your source components.
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