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Available In Store
You may return most items within 60 days of delivery. Returns made within 30 days qualify for a full refund, while returns from 31 to 60 days are eligible for store credit or an exchange. If the return is due to our error (incorrect or defective item), we’ll cover the return shipping costs.
Refunds are typically processed within one week of receiving your return.
To start a return, log in to your account, go to Complete Orders, and click Return Item(s). We’ll notify you by email once your refund is processed.
For full details, please review our return policy!
BAD TUBE INDICATOR
If a tube fails, Adaptive Auto Bias will instantly put the amplifier into protection mode so no parts can get damaged. A red LED will light up in front of the tube that needs replacing. Simply plug in another tube, and listen.
CUSTOM TOROIDAL POWER TRANSFORMERS
All PrimaLuna products use massive, potted toroidal transformers. PrimaLuna transformers are enclosed in a metal housing and then potted in a non-microphonic resin to further reduce noise and to protect the windings from moisture and deterioration forever.
CUSTOM SUPER-WIDE-BANDWIDTH OUTPUT TRANSFORMERS
"The flat tops and bottoms of these square waves correlate with the amplifier's extended low-frequency response; PrimaLuna's output transformers are of excellent quality." -John Atkinson, Stereophile Magazine
ADAPTIVE AUTOBIAS
PrimaLuna's Adaptive Auto Bias is a true, smart technology employing an array of sensors to monitor tubes and make adjustments seamlessly in real time. More important, it is the ONLY circuit of its kind that is truly "adaptive" by addressing "tube pinch off" at higher volumes, therefore reducing distortion by over 50% and greatly extending tube life. Adaptive AutoBias is completely passive and NOT in the signal path. The result is low to no maintenance, long tube life, and the lowest possible distortion for amazing sound.
POINT TO POINT WIRING W/ SWISS MADE WIRE
PrimaLuna employs Point to Point Wiring on all products. The entire signal path, including resistors and capacitors, is painstakingly hand wired with heavy-gauge cable by craftsman.
SMARTWATTS - EXTENDED TUBE LIFE
PrimaLuna runs their output tubes at a minimum dissipation without going into crossover distortion.
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