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Available In Store
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
THE SUPERTUBECLOCK
By incorporating a low-noise mini-triode vacuum tube into the digital clock, this boldly conceived design provides vastly superior resolution, detail retrieval, improved clarity, increased definition and detail from top to bottom.
AC OFFSET KILLER - A PRIMALUNA EXCLUSIVE
PrimaLuna’s engineers have designed the AC Offset Killer to lower transformer noise to a place no other manufacturer dreams of going, regardless of how bad your electricity is. The result? Sense of space. Texture. The resonance of an acoustic guitar or violin string that seems to trail on forever. The AC Offset Killer will amaze you.
POINT TO POINT WIRING
PrimaLuna employs Point to Point Wiring on all products. The entire signal path, including resistors and capacitors, is painstakingly hand wired with heavy-gauge cable by craftsman.
DUAL-MONO TOPOLOGY
Per channel dedicated tubes. While it is fine to use a single tube as a buffer for both channels and claim your DAC is "tube", it can't be compared to the PrimaLuna design and what it does for the music.
VACUUM TUBE RECTIFIED
Vacuum tube rectified power supply incorporates eleven separate power supply regulation circuits. Tube rectification is synonymous with organic sound, especially when compared to DACs being known as sounding like "a computer".
USB DIGITAL INPUT
USB digital input allows using your computer for storage and playback of your music with all the benefits of features like playlists and easier access to your whole music library. Rather than just add in an USB input as an afterthought, PrimaLuna engineers searched endlessly looking for the best-sounding USB interface we could find. Our USB input converts the jitter-filled USB digital signal to S/PDIF, dramatically improving the digital signal quality before it gets to the SuperTubeClock. This USB input is a true high-resolution digital input.
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