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You may return most items within 60 days of delivery. Returns made within 30 days qualify for a full refund, while returns from 31 to 60 days are eligible for store credit or an exchange. If the return is due to our error (incorrect or defective item), we’ll cover the return shipping costs.
Refunds are typically processed within one week of receiving your return.
To start a return, log in to your account, go to Complete Orders, and click Return Item(s). We’ll notify you by email once your refund is processed.
For full details, please review our return policy!
Any purchase involving a Trade-In is considered a final sale and not subject to return.
THE SUPERTUBECLOCK
By incorporating a low-noise mini-triode vacuum tube into the digital clock, this boldly conceived design provides vastly superior resolution, detail retrieval, improved clarity, increased definition and detail from top to bottom.
AC OFFSET KILLER - A PRIMALUNA EXCLUSIVE
PrimaLuna’s engineers have designed the AC Offset Killer to lower transformer noise to a place no other manufacturer dreams of going, regardless of how bad your electricity is. The result? Sense of space. Texture. The resonance of an acoustic guitar or violin string that seems to trail on forever. The AC Offset Killer will amaze you.
POINT TO POINT WIRING
PrimaLuna employs Point to Point Wiring on all products. The entire signal path, including resistors and capacitors, is painstakingly hand wired with heavy-gauge cable by craftsman.
DUAL-MONO TOPOLOGY
Per channel dedicated tubes. While it is fine to use a single tube as a buffer for both channels and claim your DAC is "tube", it can't be compared to the PrimaLuna design and what it does for the music.
VACUUM TUBE RECTIFIED
Vacuum tube rectified power supply incorporates eleven separate power supply regulation circuits. Tube rectification is synonymous with organic sound, especially when compared to DACs being known as sounding like "a computer".
USB DIGITAL INPUT
USB digital input allows using your computer for storage and playback of your music with all the benefits of features like playlists and easier access to your whole music library. Rather than just add in an USB input as an afterthought, PrimaLuna engineers searched endlessly looking for the best-sounding USB interface we could find. Our USB input converts the jitter-filled USB digital signal to S/PDIF, dramatically improving the digital signal quality before it gets to the SuperTubeClock. This USB input is a true high-resolution digital input.
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