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You may return most items within 60 days of delivery. Returns made within 30 days qualify for a full refund, while returns from 31 to 60 days are eligible for store credit or an exchange. If the return is due to our error (incorrect or defective item), we’ll cover the return shipping costs.
Refunds are typically processed within one week of receiving your return.
To start a return, log in to your account, go to Complete Orders, and click Return Item(s). We’ll notify you by email once your refund is processed.
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Any purchase involving a Trade-In is considered a final sale and not subject to return.
The Focal Celestee Closed Hi-Fi Headphones (Demo) are designed for listeners who want premium closed-back isolation, detailed high-fidelity sound, and luxury build quality in a compact over-ear headphone design. Built for focused listening sessions, these headphones deliver refined audio performance with strong clarity and controlled acoustic isolation.
This is a Demo unit, meaning it has been previously displayed or used for demonstration and has been professionally tested to ensure full performance. It remains an excellent opportunity to experience Focal’s closed-back hi-fi tuning at a more accessible value.
Whether used for music listening at home, private studio monitoring, or quiet office environments, these headphones are designed to provide an immersive and controlled listening experience without external distractions.
System note: the Focal Celestee Closed Hi-Fi Headphones (Demo) deliver premium closed-back performance with refined acoustic isolation and detailed sound reproduction.
Closed-back headphones are designed to minimize external sound interference while also reducing sound leakage, making them ideal for private listening and controlled acoustic environments. This design allows for a more focused and immersive audio experience.
The Focal Celestee Closed Hi-Fi Headphones (Demo) are particularly well suited for users who want a refined balance of isolation and high-fidelity sound reproduction for music, media, and critical listening.
Use these headphones for home listening, studio monitoring, office environments, or any situation where sound isolation and audio clarity are important.
Pair with high-quality audio sources or headphone amplifiers for optimal performance and detail retrieval.
Yes. The Focal Celestee Closed Hi-Fi Headphones (Demo) feature a closed-back design for acoustic isolation and focused listening.
Demo units are previously displayed or used for demonstration and have been tested to ensure proper working condition.
They can be used for travel, but they are primarily designed for high-quality home, studio, or office listening.
They are best for customers who want premium closed-back hi-fi headphones for detailed and isolated listening.
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