How can I place an order?
You can place an order via any of the following methods:

  • Order on-line at We’re pleased to offer fast and secure on-line ordering. Simply search for your product, or LiveChat with us for help to choose the correct item(s) and click add to cart. Create an Audiolab Account when checking out to earn reward points and make future purchases smoother, or checkout as a guest.
  • Email [email protected]
  • Call us toll free 800-513-8555 (refer to our store hours)

What are your store hours?
Monday: 10 AM – 5 PM
Tuesday: 10 AM – 8 PM
Wednesday: 10 AM – 5 PM
Thursday: 10 AM – 8 PM
Friday: 10 AM – 5 PM
Saturday: 11 AM – 5 PM
Sunday: 12 PM – 5 PM

Can I request an in-store demo for specific gear?
At Audiolab “You’re The Boss” call or LiveChat with one of our sales staff and set-up an appointment to come in and hear exactly what you want.

How much does shipping cost?
Everything Audiolab sells ships for free. There is no minimum order amount, even costly to ship furniture ships for free.

How do I know if something is in stock?
All item pages have availability listed with a detailed description. If an item is struck through we do not have the item or the item variation and no eta.

Do you take trade-ins?
Absolutely! Audiolab has been taking trade-ins for 25 years and we think we have it down to a science. You don’t typically keep an old house, or car when you buy a new one. We feel the same way about great audio gear, trade-in with Audiolab to maximize the value.

Please Note, All Orders For Furniture, Phono Cartridges and Televisions are Non-Cancelable and Not Returnable.

All Salamander cabinets will be left curbside, if you’d like some other arrangement, please contact us.

Outdoor speakers cannot be returned or exchanged once installed unless defective.